The new non-accredited Advanced Responsible Conduct of Gambling (ARCG) training
is a requirement for roles with greater harm minimisation responsibilities including:
- licensees of a full hotel licence
- secretaries of a registered club
- gambling floor managers and supervisors
OR anyone holding an RCG competency card wishing to complete this course for career progression
Note:
If you voluntarily completed your Advanced Responsible Conduct of Gambling (ARCG) course prior to the expiry of your Competency card, your ARCG endorsement will be automatically updated on successful completion of the RCG refresher course *If you hold an electronic Competency card in your NSW App, it will be automatically updated on successful completion of the ARCG Course.
Competency cards can be replaced online via Service NSW for an extra fee - for more information
www.service.nsw.gov.au/transaction/replace-an-rsa-or-rcg-competency-card
If you hold a digital competency card, the ARCG endorsement will be automatically added to your digital card free of cost.
To add the ARCG endorsement to your competency card, visit the competency card self-service portal to manage your competency card online. This will incur an extra fee of $45
Note: In NSW all competencies must expire on the same date, calculated five years from the first competency gained. For example, if your RCG competency expires in June 2024, even if you gain your ARCG competency in Jan 2023 both competencies will still have an expiration date of June 2024. This ensures all your competencies are current and expire on the same date.